Frequently Asked Questions
Find answers to common questions about using WallAI.
What is WallAI?
WallAI is a mobile application that provides high-quality wallpapers for your device. We offer AI-generated and curated wallpapers in various categories to personalize your phone or tablet.
How do I set a wallpaper on my device?
After selecting a wallpaper, tap the "Download" button. Once downloaded, tap "Set as Wallpaper" and choose whether to set it as your home screen, lock screen, or both.
What is the premium subscription?
Our premium subscription offers additional benefits, including unlimited wallpaper downloads, access to exclusive premium collections, AI-powered wallpaper generation, and an ad-free experience.
How do I cancel my subscription?
You can cancel your subscription through your App Store or Google Play account settings. Go to your subscription management page, find WallAI, and select "Cancel Subscription". Your premium access will continue until the end of your current billing period.
How does AI wallpaper generation work?
Our AI wallpaper generation uses advanced machine learning models to create unique wallpapers based on your text prompts. Simply describe what you want to see, and our AI will generate a custom wallpaper for you.
Are the wallpapers available in high resolution?
Yes, all our wallpapers are available in high resolution optimized for modern smartphones and tablets. We ensure they look crisp and clear on your device.
Can I use the wallpapers commercially?
No, the wallpapers are for personal use only. Commercial use of the wallpapers is prohibited without explicit permission.
How do I create an account?
You can create an account by tapping on the "Sign In" option in the main menu and choosing to sign in with your Google or Apple account.
Is my personal information secure?
Yes, we take data security seriously. We follow industry-standard practices to protect your information. For more details, please review our Privacy Policy.
How do I report inappropriate content?
If you come across inappropriate content, please contact us at support@wallai.me with details of the content. We appreciate your help in maintaining a positive and safe environment.
Does the app work offline?
You need an internet connection to browse and download new wallpapers. However, once a wallpaper is downloaded to your device, you can set it as your background without an internet connection.
How do I contact support?
You can contact our support team by visiting the Support page in the app or by sending an email to support@wallai.me. We aim to respond to all inquiries within 48 hours.
Still Have Questions?
We're here to help! Contact our support team and we'll get back to you as soon as possible.
Contact Support